About me
I’ve been lucky enough to work in some brilliant places with some brilliant people and built products that are used every day by millions of people around the world.
I’ve lead multiple teams of product managers, designers, program managers and analysts - and helped dozens with their careers
I now want to bring what I’ve learned about product management and leadership to coaching and consulting: helping product people and teams deliver results, and get the success and fullfilment they deserve.
You can also find me on LinkedIn; and check out my weekly newsletter.
Where I’ve worked, and what I’ve done
The Guardian: I was the company’s first Digital Director - leading editorial and product teams when we launched on the internet, and eventually managing product, engineering and commercial teams through a period of dramatic growth in audience and advertising revenues.
LOVEFiLM: As Product Director, and member of the exec team. I built a product and UX team up from scratch, improved the effectiveness of our e-commerce journeys and lead the transformation of our website away from DVD rentals to streaming - ahead of our purchase by Amazon.
Amazon: I was a Director of Product Management for 5 years, leading product, design and analytics teams in the UK, Seattle and Bangalore who worked across web, mobile, ecommerce, TV apps and financial systems . I was on the leadership team for the launch of Prime Video in the UK and DE and Prime Channels.
Sky: I led product, design and analytics teams across Sky’s TV boxes and mobile apps across the UK, DE and Italy. Simplifying and transforming the customer experience to drive customer satisfaction to new levels; and paving the way for the launch of Sky Glass and Sky Stream.
RAC: I built a product management and design team from scratch to work across our mobile apps; breakdown service; acquisition and renewal journeys; and our internal start-up: a high growth mobile mechanic business.